Review Management

Improve ratings. Respond faster. Win customer trust.

Everything you need to manage, respond, and improve online reviews.

AI Review Response Generator

Responds instantly with empathy, personalisation, accuracy, context, and politeness. Every response feels human and authentic.

Fake Review Detection

AI detects bots, competitor spam, and irrelevant reviews to keep your reputation authentic and credible.

Review Routing

Send sensitive reviews to HR, operations, legal, or support teams automatically based on content and severity.

Unified Multichannel Inbox

Pulls conversations from Google, Instagram, Facebook, WhatsApp, LinkedIn, X/Twitter, YouTube, Email, App Stores, and 50+ review platforms.

✓ Never miss a message or review again

Sentiment + Priority Detection

AI auto-labels conversations as Positive, Negative, Urgent, Escalation required, or Spam.

✓ Respond to what actually matters first

Conversation Routing

Automatically sends issues to sales, support, operations, location managers, or PR teams.

✓ No more "Who should reply to this?" confusion

AI Suggested Replies

Respond instantly with tone-matched, context-aware, personalized, and location-aware responses.

✓ Save hours on responses

Collaboration Tools

Assign to team members, add internal notes, tag teammates, track response time, and see full conversation history.

✓ Seamless team coordination

Bulk Actions for Large Teams

Bulk respond, assign, archive, or escalate conversations with just a few clicks.

✓ Handle hundreds of conversations efficiently

Connected Ecosystem

Streamline your flow of work with Integrations & trusted partners

DashOrm builds and maintains strong network partnerships and integrations to help you unify your customer touch points and keep pace with changes in the social landscape.

Business Impact

Zero missed messages

Faster response time

Higher Customer Satisfaction

Reduced Workload by 70%

Stronger Brand Trust