Brand Monitoring
Your brand's health — tracked, scored, and protected 24/7.
A real-time command center for tracking your brand's reputation across all digital touchpoints.
Brand Sentiment Score
AI calculates a global health score based on reviews, social posts, mentions, DMs, comments, and media coverage.
Real-Time Alerts
Instant notifications for negative spikes, viral complaints, misinformation, PR risks, and influencer mentions.
Mention Tracking Across Web
Tracks brand mentions across blogs, forums, social media, review sites, and online communities.
Reputation Heatmap
Visualize where brand conversations are strongest, weak, performing well, and needing attention.
AI Anomaly Detection Topic Clustering
Detects unusual spikes in complaints, conversations, negative reviews, and keywords to flag emerging brand issues.
Unified Multichannel Inbox
Pulls conversations from Google, Instagram, Facebook, WhatsApp, LinkedIn, X/Twitter, YouTube, Email, App Stores, and 50+ review platforms.
✓ Never miss a message or review again
Sentiment + Priority Detection
AI auto-labels conversations as Positive, Negative, Urgent, Escalation required, or Spam.
✓ Respond to what actually matters first
Conversation Routing
Automatically sends issues to sales, support, operations, location managers, or PR teams.
✓ No more "Who should reply to this?" confusion
AI Suggested Replies
Respond instantly with tone-matched, context-aware, personalized, and location-aware responses.
✓ Save hours on responses
Collaboration Tools
Assign to team members, add internal notes, tag teammates, track response time, and see full conversation history.
✓ Seamless team coordination
Bulk Actions for Large Teams
Bulk respond, assign, archive, or escalate conversations with just a few clicks.
✓ Handle hundreds of conversations efficiently
Business Impact
Zero missed messages
Faster response time
Higher Customer Satisfaction
Reduced Workload by 70%
Stronger Brand Trust
